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Teams

Teams group members. A member belongs to exactly one team.

Checked in the platform on 2026-10-07

Teams and team types

A team is a folder for members: usually a client organisation, a department or a group. A member is in one team at a time.

Teams can be nested. Parent Team decides where a team sits in the tree, so you can put departments under a company, or several companies under a folder. A team at the top of the tree has - no group - (root) as its parent.

Type is one of Team, Department, Company or Folder. It is for your own categorisation: it changes the icon in the tree and has no influence on how the platform works.

The Alias is a unique short name for the team, filled in automatically from the name. You can leave it as it is.

The Signup tab of a team is about self-registration: people who register through a link are placed in this team. See Self-registration for a campaign.

Adding a team

  1. Click Members in the top menu.
  2. Click Add Team above the team tree.
  3. On the General tab, enter the Name: at least 3 characters, for example the name of the client organisation.
  4. Leave the Alias as generated. If you change it: it must be unique, with no spaces or special characters.
  5. Optionally add a Description and choose a Type; see Teams and team types.
  6. Parent Team is mandatory. Leave it at - no group - (root) for a team at the top of the tree, or choose the team it should sit under.
  7. Click Add.

The new team appears in the tree. Click it and add members with + Add Member; see Adding a member.